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Normal Repair Service Procedure

  • Call Our service centre address; Introduce yourself and explain your need.
  • Complete a Service Request Format  for each item  you send to describe the failure of your device.
  • Carefully package your material  along with the error report..(Servos are very delicate. Please take care when packing your servo device. Many devices arrive at our factory with shipping damage that either increases the cost of repair or renders the servo non-repairable.)

Inhouse Service

  • FREE EVALUATION  of service material
  • After getting approval from you, service starts.
  • Analysis of Work
  • Quotation for service work  sent to you (inclusion of spares)
  • After getting Purchase order from you, Work Process – servicing / testing / aligning / repairing / rebuilding  begins
  • After completion, Safely packed along with Test reports, DC & Invoice.
  • Delivery information will be informed.

Field Service

  • Service Engineer visit to site
  • Analysis the problems
  • Information of Service status to you
  • With your approval, Service work begins. In case of any spare shortage or replacing any module, we will “Followup”you,
  • Finally, Confirmation test done before you.
  • Along with Service reports, Bill is surrendered to you.


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Star Automations
Suresh S (CEO)
No. 12, 3rd Cross, Mohan Nagar Near Rajiv Gandhi Women & Children Hospital,
Pondicherry - 605005, India
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